"A soft answer turns away wrath, but a harsh word stirs up anger."
The book of Proverbs has a lot to say about how we should deal with confrontation, and a consistent theme is that we should be direct, honest, and caring when we deal with difficult situations. Consider these verses as well:
It's really hard to deal with people when they are angry with us or when there are wounds between us. Our natural tendency is to pull away from them, to move in the opposite direction and to avoid the conflict all together.
The problem with that tendency, is that if we give in to it we will never resolve the issue; it will simply simmer and boil beneath the surface, causing all kinds of problems and building up over time.
The source of wisdom within our faith tradition teaches us what we actually know deep down: the way to deal with conflict is to confront it directly. And when we do, we need to do so calmly and peacefully. As hard as it is, it's the only way to solve the deep issues that divide us. What issues or people need direct addressing in our lives this week? How can we calmly confront them?